Bonjour,

Merci d'avoir pris le temps de partager votre avis et d'avoir attribué une belle note à notre établissement.
Nous sommes ravis que vous ayez apprécié la propreté de l'hôtel, la qualité du petit-déjeuner ainsi que la facilité d'accès à notre établissement.
Votre satisfaction est notre priorité, et nous espérons vous accueillir de nouveau très prochainement.

Bien cordialement,
L'équipe du Brit Hôtel Confort Pau Lons.

Dear Jose Norlito,

Thank you so much for your kind recommendation!
We’re delighted to hear that you enjoyed your stay and found our hotel to be a nice place to stay.

It would be a pleasure to welcome you again in the future.

Best regards,
Laura

Bonjour Mme Lecocq,

Merci d'avoir pris le temps de partager votre avis ! Nous sommes ravis que vous ayez trouvé notre parking pratique. Votre satisfaction est une priorité pour nous, et nous espérons avoir l'occasion de vous accueillir à nouveau très bientôt!

N'hésitez pas à nous faire part de toute autre remarque ou suggestion pour améliorer encore votre expérience chez nous.

Cordialement,

La réception.

Hello Irjala,

Thank you very much for your enthusiastic feedback! We are delighted to hear that you found our service extremely friendly and that you enjoyed your stay with us. Your satisfaction is our greatest reward.

Best regards,

The front desk

Dear Damian,

Thank you for taking the time to share your experience and complete our satisfaction questionnaire. We sincerely appreciate your constructive comments.

We are delighted to read that you appreciated the welcome from our receptionists, the cleanliness of our rooms and access to the hotel. Your positive comments are very encouraging for our team.

We take good note of your comments regarding breakfast and the lack of a restaurant for dinner. We understand the importance of having hot food for breakfast and regret that we were unable to meet your expectations in this respect. Please be assured that we will look into this possibility to improve our catering offer.

Regarding the availability of a kettle and mugs in the room, we appreciate your suggestion and will investigate the possibility of adding these facilities for the convenience of our guests.

Your feedback is essential to help us improve our services and better meet your needs. We look forward to welcoming you back and providing you with an even more enjoyable experience.

Thank you again for your valuable feedback.

Yours sincerely

The front desk

Bonjour Mr Calac,

Merci beaucoup pour votre commentaire positif ! Nous sommes ravis d'apprendre que votre expérience a été satisfaisante. Votre satisfaction est notre priorité, et nous apprécions votre retour qui nous encourage à continuer à offrir un service de qualité.

Bien cordialement,

Le service réception

We're delighted that you found our place to be good value, clean, and with friendly service. Providing a positive experience is what we strive for, and your feedback reaffirms our efforts. Thank you for choosing us, and we look forward to welcoming you back for another great stay!

Thank you very much for your kind words! We are delighted to hear that you had a comfortable stay with us. We look forward to welcoming you back on your next visit. Please do not hesitate to contact us if you need anything before your next stay.